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PRONTO is also an account-based system that allows for real-time account management. COASTER will require up-front payment for a Day or Month Pass. Riders will still have the option to buy a Month Pass in advance for all buses, Trolley and SPRINTER. You will be able to track their progress toward a Day or Month Pass on your PRONTO app or online account. Likewise, a rider will never be charged more than a Month Pass regardless of the number of trips/taps in a calendar month. A rider will never be charged more than a Day Pass in a given calendar day, regardless of how many trips/taps they make.
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Every time you tap to board a vehicle, the appropriate one-way fare is deducted from your balance. You can earn-as-you-go by adding money to your PRONTO account. With PRONTO, you always get the best fare! The primary difference is that riders will not need to buy passes in advance. You'll be able to track their progress toward a Day or Month Pass on your smart phone or your online account. When you ride, the one-way fare will be deducted from the card you use - physical or virtual on your phone. NOTE: Physical PRONTO cards and virtual cards on the PRONTO phone app are not interchangeable. With PRONTO, you can use either your PRONTO card or PRONTO phone app - just like a Starbucks card! Just use your PRONTO card or the barcode on your phone to ride. With Compass Card, fare information was held on the card and did not allow for immediate account management online or via the mobile phone app. This will allow almost instant uploading of money or month passes to your account. With PRONTO, all account information is held in the cloud instead of on the card. Get the PRONTO App by searching for "PRONTO San Diego" or by using the links below. A wider retail network to purchase and reload PRONTO cards.Get real-time account management online (no more waiting up to 48 hours for passes to be available).One-way fares on PRONTO will be valid for unlimited transfers within two hours of activation.(COASTER excluded - will still require upfront payment for Day and Month Passes.) Earn-as-you-go to get the best fare, every time! Load money into your PRONTO account or onto your card, then scan or tap with each trip you make to earn a Day or Month Pass as you ride.You can read more specific information in the dropdown menus below, but here are some key details: We know riders have lots of questions about the transition from Compass to PRONTO. PRONTO replaces the Compass Card and Cloud systems entirely, offering riders a better payment experience when choosing transit. MTS and NCTD riders can now use the new regional fare system, PRONTO.